The way we work, communicate and share information is evolving. Konica Minolta's bizhub series provide exciting new possibilities for your business to grow and innovate
Innovation that will change print forever
As the market continues to change, constantly innovating and thinking of how to offer your clients added value is critical for you to keep ahead of the competition
Konica Minolta is recognised as an industry leader for the quality, reliability and innovation of our products, as well as for our commitment to sustainability
Transform traditional warehouse into modern digital warehouse. Warehouse Management System (WMS) optimizes your warehouse operations to maximize order fulfillment rate and enhance warehouse efficiency
Business Challenges
Overstock and excess inventory
Difficult to identify or locate inventory
Inventory record inaccuracy
Complex day-to-day warehouse operations
Benefits
Segment multiple product locations
<p>Best way to organize and manage stock at multi-locations, so that order fulfillment and returns can be flexibly processed in any warehouses</p>
Centralized warehousing
<p>A centralized warehouse makes the best use of current warehousing space and maximizes capacity, thus minimizing operating and extensive investment cost</p>
Better inventory and resources control
<p>By accurate, real-time tracking of inventory level, resources allocation and material flows are optimized to yield higher profits</p>
Improved inventory visibility
<p>Gaining better visibility over your inventory maintains good turnover rate without disrupting supply chain. It displays real-time stock in/out inventory status, including how much are on-hand or in transit</p>
Quickly build integrated data reports
<p>Compatible with other systems and reporting tools to generate reports of useful conversions and business insights you need</p>
Warehouse workflow optimization
<p>Configuring rules that keep records of inventory flow to optimize efficiency of warehouse workflow and fit your operation needs</p>
Our unique call center serves as an omnichannel communication platform, which integrates various communication channels and leverages human, AI chatbot, voice intelligence and automation technology, to deliver customer-satisfying experience and business insights
Business Challenges
Changing customer behavior
High operating cost, including applications and training costs
Difficult to integrate customer conversations for analysis
New demand for omnichannel communication channel
Benefits
Uncover strategic business insights
<p>Integrating relevant customer conversations from different communication channels for further analysis</p>
Enhance customer experience and retention
<p>Shorter and measurable pick-up call response time improves service quality and creates better customer experience</p>
Better management control
<p>Allowing you to monitor Key Performance Indicators (KPIs) and Call Center Metrics so that smart business decisions can be timely made</p>
Call center quality assurance
<p>ISO27001 certified call center, Enterprise-grade platforms and Information Technology Infrastructure Library certificated</p>
24/7 service, 365 days a year
<p>Delivering round-the-clock, uninterrupted responses whenever support is needed</p>
Native Cantonese-speaking Customer Service
<p>Providing customer service in native Cantonese, as well as English and Putonghua, to break down the language barrier and retain your clients</p>