Next-Gen Customer Engagement Service

Next-Gen Customer Engagement Service is an integrated marketing engagement that helps businesses actively interact with potential customers through ways like human touch points, online and offline platforms, under a modest budget

Business Challenges

Limited and stagnant revenue from existing customers

Changing consumer behaviors from shopping offline to online

Insufficient internal IT professionals for online business management

Time-consuming process for identifying and engaging new customers

Benefits

− Close All + Expand All

One-stop solution for all

Next-Gen Customer Engagement Service can help your business reach potential customers easily and effectively with a wide range of solutions including digital marketing, customer acquisition and customer engagement

Uncovering new business opportunities

Next-Gen Customer Engagement Service helps you reach potential customers and uncover business opportunities by active engagement for lead generation with effective use of RBM, human agents and proactive sales strategies

Cost reduction with value maximization

Next-Gen Customer Engagement Service businesses develop operations with the leverage of Konica Minolta’s resourceful marketing solutions for deliverables, engaging customers with KOL, RBM and outbound call while achieving cost efficiency

Customer experience and corporate image enhancement

Next-Gen Customer Engagement Service helps enhance customer experience and improve corporate image by shortening the turnaround time of customer enquiries and hence retain your valuable customers in the long run